I.T. Operations Management
ARCANUM provided I.T. Operations Management offers a unique strategic solution to clients by blending the advantages of both internal and outsourced I.T. Operations. By interfacing with a client’s executive leadership at the strategic level, ARCANUM can effectively function in a CIO/CTO capacity and direct the I.T. operation from an internal perspective. Simultaneously, ARCANUM brings to bear a staff of consultants with a depth and experience all the aspects of technology according to the needs of each client, pooling expertise that may not otherwise be available to that client in the employer market.

Effectively assuming responsibility for a client’s I.T. infrastructure requires looking beyond the performance of individual components and maintaining the perspective that success is measured by the ability of each individual end-user to efficiently access their data and applications on a near-continuous availability basis. ARCANUM offers a complete portfolio of cross functional services to accomplish this objective, which include:

• Problem Management
• Change Management
• Financial Management
• Project Management
• New Technology & Automation
• Security Protection
• Software Currency
• Business Change Management
• Business Continuity and Contingency Planning
• Asset Procurement/Tracking/Management
• Quality Assurance
• I.T. Strategic Planning

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